🇨🇦 Proudly Canadian 🛡 Transparent. Ethical. Client-Owned. 🏆 10+ years in business

Keep Support Organized

Bring support conversations into clearer inboxes and queues.

Know Who You’re Helping

Keep customer information and previous support activity close to the ticket.

Move Faster With Control

Use AI assistance while keeping people involved where judgement matters.

Support More Consistent Answers

Give the team and AI trusted information to work from.

SUPPORT THAT SCALES

Better Support Starts With A Clearer Operation.

Give your team one place to organize incoming work, understand customer context and keep important service signals visible.
Generate more leads

Organize The Queue

Keep tickets, ownership and priorities easier to understand.

Improve sales

Protect Service Levels

Keep SLA attention and routing requirements visible as work moves.

Automate your business

Support The Team

Use AI, knowledge and automation to reduce repetitive support work.

CHOOSE YOUR PLAN

Scale Support Without Losing Control.

Start with the support setup your team needs and add more capacity, automation and operational control as customer demand grows.

For focused support teams.

Starter

A practical starting point for teams that need a more organized support workflow.

$79

per month

For growing support operations.

Professional

More operational control for teams managing higher support volume and more structured workflows.

$79

per month

For more advanced operations.

Growth

For broader teams managing more conversations, customers and sales activity.

$79

per month

For focused support teams.

Starter

A practical starting point for teams that need a more organized support workflow.

$360

per month

For growing support operations.

Professional

More operational control for teams managing higher support volume and more structured workflows.

$550

per month

For more advanced operations.

Growth

For broader teams managing more conversations, customers and sales activity.

$900

per month

COMPARE PLANS

See What Changes As Support Grows.

Compare the capacity and operational controls available at each stage.
PLAN COMPARISON

Features

Compare support capabilities across each plan.

WHAT YOU GET
Shared Inboxes
Customer Profiles & History
AI-Assisted Replies
Approved Knowledge
SLA & Routing
QA & CSAT
Automations & Macros
Multi-Brand Support
Support Data API
STARTER

Starter

Core support tools for a focused customer-service team.

Best for getting organized
✓
✓
✓
✓
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PROFESSIONAL

Professional

More operational control for growing support teams.

Best for growing support teams
✓
✓
✓
✓
✓
✓
✓
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GROWTH

Growth

Broader controls for larger and multi-brand support operations.

Best for advanced operations
✓
✓
✓
✓
✓
✓
✓
✓
✓

SUPPORT COMMAND CENTER

Know What Needs Attention Before It Gets Missed.

Keep open work, AI review, SLA risk, customer feedback and team workload visible from one operational view.
GOC AI Helpdesk dashboard showing ticket queues, AI review workload, SLA risk, customer satisfaction, ticket volume and team workload.

AI + TRUSTED KNOWLEDGE

Let AI Help. Keep People Responsible.

Use AI assistance around approved business knowledge while keeping human review available before important customer replies are sent.
GOC AI Helpdesk workspace showing an AI-assisted draft reply, approved knowledge sources, customer context and human review before sending.

CONNECTED BUSINESS DATA

Connect Support To The Systems Around It.

Bring useful business information into support workflows where supported integrations and configuration allow.
Reception AI

Connect Support Mailboxes

Bring incoming support conversations into the Helpdesk workflow.

Custom CRM

Use Customer & Order Context

Bring relevant commercial information closer to support where configured.

Social by Geeks

Support Delivery Questions

Use connected fulfilment information where an approved integration is available.

HTML to WordPress

Connect Business Systems

Use the secure Support Data API for approved business-data workflows.

CONNECTED PRODUCTS

Extend Support Across The Customer Journey.

Connect GOC AI Helpdesk with other Geeks of Cybernet products where your business needs support before, during or after the ticket.

Email & sales

AI Email CRM

AI Email CRM

Bring lead generation, qualification, filing and follow-up into one flow.

Website assistance

AI Website Assistant

AI Website Assistant

Guide visitors, answer questions and capture useful customer context.

Sales systems

Custom CRM

Custom CRM

Business-specific contacts, pipelines, tasks, automations and integrations.

Customer conversations

Reception AI

Reception AI

Calls, enquiries, appointments and follow-up in one smarter front door.

AGENCY & ENTERPRISE

Running A Larger Support Operation?

Talk to us about higher volumes, more brands, larger teams, specialized integrations or more complex support requirements.